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Product Updates

See the latest Cloudbeds feature releases and product improvements.

New Feature
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Enhancement
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New Integration
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New Channel
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New Product
ENHANCEMENT
Jul, 2026
ENHANCEMENT

Customize and refine the AI voice in Cloudbeds Digital Marketing

Take complete control of your guest communications with the new AI reply customiser for Cloudbeds Digital Marketing. You can now easily tailor the tone, language, and length of your AI-generated review responses to perfectly match your brand’s unique voice and easily regenerate replies using specific instructions.

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NEW FEATURE
Jul, 2026
NEW FEATURE

New in Cloudbeds Digital Marketing: OTA Ads!

Maximize your propy’s visibility on major booking channels with our brand-new performing marketing tool: OTA Ads! You can now easily launch and manage cost-per-click (CPC) campaigns on Expedia search results pages right from your Cloudbeds Digital Marketing Suite to capture more high-intent travelers and boost your bookings.

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UPDATE
Jul, 2026
UPDATE

You can now filter transactions in reports by Business Date

You can now filter transactions for the accounting day a transaction belongs to, set by the property’s night-audit rollover (in property time), not calendar midnight. This is a date only field that generalizes that to every posted transaction — including properties not using accounting trial balance.

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ENHANCEMENT
Jul, 2026
ENHANCEMENT

Cloudbeds Guest Experience: Send a "Room is Ready" Automated Message

You can now automatically send a message when a guest’s assigned room is ready for check-in. The new Room Is Ready automated message event monitors housekeeping status, and is triggered once their room status has changed to Clean or Inspected, and the room becomes available.

You can configure when these notifications are allowed to be sent by setting an earliest send time, helping avoid overnight or messages. This automation helps improve the guest experience by keeping guests informed while reducing manual communication for front desk teams.

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ENHANCEMENT
Jun, 2026
ENHANCEMENT

Hide Children option in your Booking Engine for Adults-Only rooms or properties

The Booking Engine guest selector now automatically adapts to your property configuration. For adults-only properties where all room types are set to Max Children = 0, the children field no longer appears on the initial search form, creating a cleaner booking experience for your guests. No action is required on your end.

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ENHANCEMENT
Jun, 2026
ENHANCEMENT

Automate internal alerts with more flexibility

Send Automated Messages to any email address or phone number—not just guests—so you can instantly notify your team, streamline operations, and reduce manual work.

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