Product Updates

See the latest Cloudbeds feature releases and product improvements.

New Feature

Enhancement

New Integration

New Channel

New Product

Jul, 2024

NEW FEATURE

Exciting New Features for Group Accounts!

Cloudbeds is thrilled to introduce new functionalities designed to enhance the management of your group accounts:

Group Shoulder Dates: With this new feature, guests can now book dates surrounding an event using the same rate plan. This improvement increases occupancy possibilities during non-event dates, providing greater flexibility and potential for revenue.
Customizable Rate Plans for Allotment Blocks: Properties that create allotment blocks for group events can now specify which rate plan to apply for shoulder dates. Choose the same rate plan as the event dates, a different rate plan, or the base rate. This added flexibility gives hotels more control over their rate structure and the ability to incentivize guests to extend their stays.

Experience these new features and optimize your group booking management with Cloudbeds today!

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Jun, 2024

UPDATE

Custom Payment Gateway Integration and Gift Card Support

Cloudbeds users will now be able to integrate a custom payment gateway or support gift card payments, providing greater flexibility in managing their payment options. This is important as it increases convenience for properties and their guests, potentially boosting customer satisfaction.

Other features include:

Custom payment gateway integration using the bank transfer option
Gift card support with custom guest fields
Automatic enablement for all customers using the v3 Booking Engine Plus
Applicable globally with no geo-restrictions

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Jun, 2024

UPDATE

User-Specific Language Wrappers for JS and Meta Tags Customizations

With this new release, Cloudbeds users will now be able to apply language-specific customizations more effectively, allowing hoteliers to offer a more localized and personalized user experience. This is important in their daily work as it enables property managers to better cater to their diverse guest demographics, enhancing guest satisfaction and engagement through improved localization.

Other features include:

Language-specific customizations for JS and Meta tags
Automatic enablement for all customers
Applicable globally with no geo-restrictions

Learn more

Jun, 2024

NEW FEATURE

Introducing: Cloudbeds Amplify Reputation

With this new release, Cloudbeds properties will have a cutting-edge platform designed to seamlessly manage their online reviews with the power of AI.

Reputation takes the hassle out of responding to reviews by crafting personalized, thoughtful replies in multiple languages, ensuring every guest feels heard and appreciated. Our platform’s standout features include:

AI-Crafted replies: Leveraging advanced AI, Reputation generates custom responses that reflect your brand’s voice and style, catering to each individual review.
Multilingual capabilities: Respond to reviews in 12 languages, breaking down language barriers and broadening your global reach.

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Jun, 2024

ENHANCEMENT

Housekeeping functionality improvements (Beta)

Today, Cloudbeds released some improvements to our Housekeeping functionality. This new release will facilitate Cloudbeds users’ daily tasks and make them more efficient. Some of the new features include:

New interface (clearer and easier to use)
Bulk change room statuses to Clean/Dirty using the new Bulk Action button
Ability to print a full list of rooms at once
New options available in the Filter menu! You can now choose to:
- Show/hide “out of service” rooms
- Filter by all unassigned rooms
- Filter by accommodations that have/don’t have comments

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May, 2024

NEW INTEGRATION

Whistle Instagram messaging

Introducing an exciting new feature from Whistle for Cloudbeds: Instagram Messaging! This latest release empowers Whistle for Cloudbeds users to effortlessly view and engage with Instagram messages directly from the Whistle Dashboard. This enhancement streamlines communication for hoteliers, furthering the unified inbox experience and enhancing their ability to manage inquiries effectively.

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