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Best practices for effective guest email communication

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For hoteliers, emails are a perfect method to enhance the guest’s experience at the property. Having a comprehensive email communications strategy can be an incredibly resourceful tool for businesses operating in hospitality. This tool helps to attract new guests and also promote guest loyalty. The reasonable price of this marketing tool makes it appealing not only for the famous chain hotels, but also relatively small hotels as well as single apartments.


Unfortunately, some property owners and managers neglect the potential of email guest communication and email marketing. Often they fail to develop the right methodology for using it that would turn it into a serious and manageable sales tool.

In this ebook we will unveil the dos and don’ts of email communication with guests while providing you customizable email templates that any property can utilize, regardless of the size.

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